Bevits vs Manychat: Which One Should You Use to Sell on WhatsApp in 2026?

If you sell on WhatsApp or Instagram, you have probably heard of Manychat. It is one of the best-known chat automation tools in the world and has become almost synonymous with “comment a keyword, get the link in your DMs”.

But Manychat is not the only option, and it is not always the best one. In this comparison we put Bevits and Manychat side by side using public information as of October 2026. Yes, we are Bevits. That is exactly why we made a point of showing where Manychat wins.

Which is better, Bevits or Manychat?

• Pick Manychat if your focus is capturing leads on Instagram (comments, stories, DMs), you want to start for free, and you need many channels such as Messenger, TikTok and Telegram.
• Pick Bevits if you sell on WhatsApp and run an online store, and you want conversations to end in a paid order: AI that builds the cart and quotes shipping, abandoned cart recovery, post-purchase flows, repeat purchases and revenue measured per automation, with WhatsApp, email and SMS in one place.

In one sentence: Manychat is great at starting the conversation. Bevits is built to close the sale and bring the customer back.

Quick Scorecard

What Is Manychat?

Manychat is a chat automation platform founded in 2015 that became famous on Messenger and later on Instagram. Its strength is a visual flow builder with keyword triggers, comments, story replies, buttons and data collection (such as email and phone number).

Today it covers Instagram, WhatsApp, Messenger, TikTok, Telegram, SMS and email. It has an interface in English, Portuguese and Spanish, a mobile app, a large agency community and hundreds of ready-made templates. It is a mature, well-built tool that deserves its reputation.

What Is Bevits?

Bevits is a marketing and sales automation platform for e-commerce, focused on WhatsApp. It was born from the store’s order, not from the DM. That is why it starts from the data that matters most to merchants: customers, purchases, carts and revenue.

In practice, Bevits brings together in one place:

• Official WhatsApp (Meta API), with campaigns, multiple numbers, Coexistence and per-customer tracked links.
• AI customer service that answers, understands voice notes, finds products from a photo, builds the order and hands off to a human when needed.
• Revenue automations: abandoned cart, post-purchase, win-back, birthdays and cashback (giftback).
• CRM with RFM segments, attributes and purchase history.
• Email and SMS in the same flow as WhatsApp.
• Instagram: DMs in the inbox and comment-to-DM automation.
• Native integrations with Nuvemshop, Shopify, WooCommerce and Bling.

Bevits vs Manychat: Detailed Comparison

1. WhatsApp: both use the official API, with different goals

Both connect through the official WhatsApp Business API, so neither puts your number at risk of a ban for using an unofficial connection.

The difference is what happens after the customer replies:

• On Manychat, WhatsApp is one more channel in the flow builder. It works very well for question-and-answer sequences and for broadcasts with approved templates. WhatsApp is only available from the Pro plan.
• On Bevits, WhatsApp is the center of the operation. The AI knows your catalog, looks up orders, quotes shipping and, on Nuvemshop, builds the cart and sends the checkout link inside the conversation. You also get an inbox with teams, automatic conversation assignment, quick replies with buttons and a custom template to restart conversations after WhatsApp’s 24-hour window.

2. Instagram: Manychat has the edge (for now)

Let’s be direct: for Instagram automation, Manychat is ahead. It offers story, mention and referral link triggers, buttons and quick replies in DMs, data collection with validation and a huge library of ready-made recipes.

Bevits already automates the most common case, comment a keyword and get a DM, with:

• keyword rules for each post;
• an optional public reply to the comment;
• tracked links in the DM and a results funnel (comments, DMs sent, clicks);
• Instagram DMs in the same inbox as WhatsApp.

Story triggers, DM buttons and data collection are on the roadmap. If Instagram is your only channel and you live on content launches, Manychat is still the more complete choice.

3. E-commerce: where Bevits plays at home

This is the biggest difference between the two tools. Manychat has store integrations, but its logic is built around contacts and conversations. Bevits is built around the order.

With your store connected, Bevits syncs products, customers and orders and uses that data everywhere:

• Abandoned cart recovery on WhatsApp, email and SMS, with a coupon if you want.
• Post-purchase and repeat purchase flows based on what the customer bought and when.
• RFM segments (recency, frequency and monetary value) to talk to champions, at-risk customers and those who went quiet. Learn more in our RFM matrix guide.
• Cashback (giftback) to bring customers back.
• Attributed revenue at every step of the automation, with sends, deliveries, clicks, conversions and coupon results.

For online sellers, this answers the question store owners ask most: “how much money did this automation make me?”

4. Artificial intelligence

Both have AI. Manychat includes AI replies from the Pro plan up, trained on a knowledge base you write.

Bevits’ AI was built to sell and support customers on a store’s WhatsApp:

• understands voice notes;
• finds products from a photo the customer sends;
• looks up orders and quotes shipping;
• builds the order and sends the checkout (Nuvemshop);
• runs a pre-service step with messages and interactive options;
• learns from conversations, and you can review and edit what it learned;
• can be turned on or off per WhatsApp number.

5. Pricing: very different models

How Manychat charges: since March 2026, per active contact each month, meaning every person who interacts with your automation during the cycle. Go over your plan’s limit and you pay a per-contact overage (from $0.10 on Essential down to lower amounts on bigger plans). Meta’s message fees for WhatsApp templates are charged separately through a prepaid wallet.

How Bevits charges: a flat plan with unlimited contacts and included WhatsApp, SMS and email volumes. Go over the included volume and you use credits. There is a 7-day free trial, but no permanent free plan.

6. Channels, ecosystem and app

Manychat wins on breadth: Messenger, TikTok and Telegram, a mobile inbox app, Zapier and Make integrations and a huge community of agencies and creators teaching how to use it.

Bevits goes deeper on the channels that sell the most for e-commerce in Brazil and Latin America: WhatsApp, email, SMS and Instagram, plus lead capture popups. It also offers a public API and an MCP server, so AI agents such as Claude and ChatGPT can safely look up customers, purchases and campaigns.

7. Language, support and market

Manychat has its interface and support in English, Portuguese and Spanish and serves businesses worldwide. Bevits was built in Brazil, and its operation, support and integrations (Nuvemshop, Bling, pricing in reais) are designed for stores in Brazil and Latin America. If you are outside that region and don’t use one of the supported store platforms, Manychat will probably fit you better today.

When to Choose Manychat

• Your business runs on Instagram content (creators, course sellers, launches).
• You need story triggers, DM buttons and data collection today.
• You want to start for free and have few contacts.
• You need Messenger, TikTok or Telegram.
• You rely on Zapier/Make to connect generic tools.
• You operate outside Latin America and want a global tool.

When to Choose Bevits

• You run an online store (Nuvemshop, Shopify, WooCommerce) or use Bling.
• WhatsApp is your main sales and support channel.
• You want AI that sells, not just AI that answers questions.
• You want to recover carts, run post-purchase flows and drive repeat sales on autopilot.
• You need to know how much revenue each automation generated.
• Your customer base is large and you want predictable costs without paying per contact.

Can You Use Both?

Yes, and some stores do: Manychat on Instagram to capture leads and Bevits on WhatsApp and the store to convert, recover and retain. The main thing to watch is not connecting the same WhatsApp number to both platforms. Pick one of them to own your official WhatsApp number.

How to Move from Manychat to Bevits

1. Connect your store (Nuvemshop, Shopify, WooCommerce or Bling) to sync customers and orders.
2. Connect official WhatsApp. With Coexistence, you can keep the number you already use in WhatsApp Business.
3. Import contacts that aren’t in your store via spreadsheet (CSV).
4. Turn on the ready-made automations: abandoned cart, post-purchase and win-back.
5. Set up the AI with your store’s tone of voice, policies and FAQs.
6. Connect Instagram to receive DMs in the inbox and create your comment-to-DM automation.

Frequently Asked Questions

Conclusion

Manychat is an excellent tool for starting conversations, especially on Instagram. If that is what you need, it will serve you very well.

If your goal is to sell more on WhatsApp, with your store connected, AI that closes orders and automations that show exactly how much revenue they generated, Bevits was built for exactly that. Try it free for 7 days and compare it against your own numbers.