Bevits vs Interakt: Which One Should You Use to Sell on WhatsApp in 2026?

Interakt is one of the best-known WhatsApp Business API platforms in India. It is a Jio Haptik product, says it serves more than 100,000 businesses and lists markets across Asia, the Middle East, Africa and Latin America. If you have looked for WhatsApp tools for small businesses, it has probably come up.

In this comparison we put Bevits and Interakt side by side using public information as of October 2026. We are Bevits, so we made a point of being clear about where Interakt wins.

One thing up front: Bevits is built for Brazil and Latin America and bills in Brazilian reais. Interakt is strongest in India and Southeast Asia. If that is where you sell, Interakt will probably serve you better.

Which is better, Bevits or Interakt?

• Pick Interakt if you want to sell and collect payments inside WhatsApp with catalogs and payment links, you need Click-to-WhatsApp ads, RCS or voice calls, you use gateways and CRMs such as Razorpay, Stripe, Zoho or Freshworks, or you operate in India or Southeast Asia.
• Pick Bevits if you run an online store in Brazil or Latin America and want WhatsApp to sell: AI that builds the order and quotes shipping, abandoned cart recovery, post-purchase flows, repeat sales, RFM segments and revenue attributed to each automation, with email and SMS in the same place, billing in reais and support in Portuguese.

In one sentence: Interakt is a complete WhatsApp toolkit for small businesses in India. Bevits is the WhatsApp sales engine built for Latin American online stores.

Quick Scorecard

What Is Interakt?

Interakt is a WhatsApp Business API platform from Jio Haptik, the Indian conversational AI company in the Jio group. It describes itself as a full-stack growth engine for marketing, sales and support.

Its core features include a shared inbox, bulk campaigns, no-code chatbots, catalogs and payment links in WhatsApp, WhatsApp Forms, Click-to-WhatsApp ads, Instagram automation (DMs and comments), RCS and voice calls. There is also a separate Sales CRM and AI agents for sales, lead qualification and support.

It shines for small businesses and D2C brands selling on Shopify in India, with features like abandoned checkout reminders, win-back flows and converting cash-on-delivery orders to prepaid.

What Is Bevits?

Bevits is a marketing and sales automation platform for e-commerce, focused on WhatsApp. It was born from the store order, not from the inbox, so it starts with the data that matters most to merchants: customers, purchases, carts and revenue.

Bevits was built in Brazil for stores in Brazil and Latin America. The interface and docs are available in English, Portuguese and Spanish, human support is in Portuguese, and plans are billed in reais.

In practice, Bevits brings together:

• Official WhatsApp (Meta API), with campaigns, multiple numbers, Coexistence and per-customer tracked links.
• AI-powered support that replies, understands voice notes, finds products from a photo, builds the order and hands off to a human when needed.
• Revenue automations: abandoned cart, post-purchase, win-back, birthdays and cashback (giftback).
• A CRM with RFM segments, attributes and purchase history.
• Email and SMS in the same flows as WhatsApp, plus lead capture popups.
• Instagram: DMs in the inbox and comment-to-DM automation.
• Native integrations with Nuvemshop, Shopify, WooCommerce and Bling.

Bevits vs Interakt: Detailed Comparison

1. Official WhatsApp and support

Both use the official WhatsApp API, so your number is not at risk of being banned for using an unauthorized connection.

• On Interakt, the inbox is shared across agents, with automatic chat assignment and incoming-message webhooks from the Advanced plan. Growth and Advanced include unlimited agents, which is great for growing teams.
• On Bevits, the inbox has teams, automatic assignment (it remembers each customer’s preferred agent), quick replies with images and buttons, image and video sending and a dedicated template to restart the conversation after the 24-hour window. Bevits does not yet offer internal notes or CSAT surveys in the inbox.

2. E-commerce: two different regions

Interakt has a strong Shopify integration and also lists WooCommerce, Dukaan, Unicommerce and other platforms popular in India. Its plans include abandoned checkout reminders, order updates and catalog sync, and Growth adds win-back flows and cash-on-delivery to prepaid conversion. For an Indian D2C brand on Shopify, that is a very good package.

For stores in Brazil, the picture changes. On the official pages we checked, we did not find native integrations with Nuvemshop or Bling, two of the most common tools for Brazilian merchants. Bevits connects to both and uses store data everywhere:

• Abandoned cart recovery over WhatsApp, email and SMS, with an optional coupon.
• Post-purchase and repeat sales based on what the customer bought and when.
• RFM segments (recency, frequency and monetary value) to talk to champions, at-risk customers and lapsed buyers. See our RFM matrix guide.
• Cashback (giftback) and birthday flows (via Bling).
• Revenue attribution at every step of an automation, with sends, deliveries, clicks, conversions and coupon results.

3. In-chat payments: Interakt’s advantage

This is where Interakt is ahead. You can send payment links from the inbox and, from Growth up, use catalogs and native WhatsApp Pay, plus Razorpay, PayU and Stripe integrations. Customers can pick and pay without leaving the chat (keep in mind that WhatsApp Pay depends on Meta’s availability in each country).

Bevits takes a different route: the AI builds the order and sends the store’s own checkout link (on Nuvemshop). Payment happens in the checkout you already use, with your store’s payment methods and shipping rules.

4. Artificial intelligence

Interakt offers AI agents for sales, lead qualification and support that answer questions and recommend products. According to its pricing page, they are a $74.99 add-on for the Growth and Advanced plans. Interakt’s website also features MyCallGenie, an AI call receptionist.

Bevits’ AI was built to support and sell on a store’s WhatsApp:

• it understands voice notes;
• it finds products from a photo the customer sends;
• it looks up orders and quotes shipping;
• it builds the order and sends the checkout link (Nuvemshop);
• it runs pre-service flows with messages, media and interactive options;
• it hands off to a human with the conversation context;
• it learns from conversations, and you can review and edit what it learned.

5. Pricing

How Interakt charges: a subscription (monthly, quarterly or yearly, with up to 20% off on yearly) plus Meta template fees deducted from a prepaid wallet. Below Enterprise, there is a markup on Meta’s rates. Indian customers are billed in rupees; elsewhere the page shows USD prices. The free trial lasts 14 days with no credit card.

How Bevits charges: a flat plan in reais with unlimited contacts and WhatsApp, SMS and email volumes included. Beyond that, you use credits. There is a 7-day free trial, with no permanent free plan.

6. Channels and integrations

Interakt covers WhatsApp, Instagram and RCS, plus WhatsApp voice calls. Its integration list is long and geared toward India and Southeast Asia: Razorpay, PayU, Xendit, Duitku, Zoho, Freshworks, Salesforce, Google Sheets, Facebook Lead Ads and Pabbly Connect. On the pages we checked, we did not find email or SMS as campaign channels.

Bevits covers WhatsApp, email, SMS and Instagram in a single CRM, with lead capture popups, a public API and an MCP server for Claude and ChatGPT. It does not yet offer Click-to-WhatsApp ads, Zapier, outgoing webhooks or a mobile app.

7. Market, language and support

Interakt is an Indian company, bills in rupees in India and builds many features and integrations for that market, even though it lists other regions. Bevits was built in Brazil: Nuvemshop, Bling, billing in reais and human support in Portuguese are part of the product from the start. If you sell in India, Southeast Asia or the Middle East, Interakt is the more natural choice.

When to Choose Interakt

• You operate in India or Southeast Asia.
• You want to collect payments inside WhatsApp with catalogs and payment links.
• You use Razorpay, PayU, Zoho or Freshworks.
• You invest in Click-to-WhatsApp ads or need RCS and voice calls.
• You want a 14-day trial with no card.
• You only need Instagram and want a cheap entry plan.

When to Choose Bevits

• You run an online store in Brazil or Latin America (Nuvemshop, Shopify, WooCommerce) or use Bling.
• WhatsApp is your main sales channel.
• You want AI that sells, building the order and quoting shipping.
• You want abandoned cart, post-purchase and repeat sales across WhatsApp, email and SMS.
• You need to know how much each automation earned.
• You prefer to pay in reais and get support in Portuguese.

Can You Use Both?

Yes, but a WhatsApp number can only be connected to one API platform at a time. In practice, running both only makes sense with separate numbers, for example one per country. For a Latin American store, a single tool keeps the operation and the bill simpler.

How to Migrate from Interakt to Bevits

1. Connect your store (Nuvemshop, Shopify, WooCommerce or Bling) to sync customers and orders.
2. Export your contacts from Interakt and import the ones that are not in your store via CSV.
3. Recreate your WhatsApp templates in Bevits and submit them for Meta approval.
4. Disconnect the number from Interakt and connect it to Bevits through Embedded Signup. With Coexistence, you can keep the number in the WhatsApp Business app.
5. Turn on automations: abandoned cart, post-purchase and win-back.
6. Set up the AI with your store’s tone of voice, policies and FAQs.

Frequently Asked Questions

Conclusion

Interakt is a solid, affordable tool, especially for businesses in India and Southeast Asia that want to sell, collect payments and support customers on WhatsApp with local integrations.

If you run a store in Brazil or Latin America and want WhatsApp to close orders, recover carts and bring customers back, with measurable revenue and pricing in reais, Bevits was built for that. See also Bevits vs Manychat and try Bevits free for 7 days.